Home Jobs Job Offers Ad ID: 1178238 Posted 89 month ago  in Delhi Classifieds 1154 people saw this post
Fresher’s required for Software Support Executive

Jobs
Job Offers
Delhi
Preet Vihar, Delhi, India
Offer


Will be the first point of contact of the company and provide comprehensive support via Phone and Email and Live Chat. Install, train, and implement product at various customer machines via remote access software and ready for travel for demo and post-sale support.

Roles & Responsibilities
• Be able to understand nature of client issues and resolve them in timely and efficient manner.
• Responsible for resolving client issues via Phone and Live Chat, Email and Remote software.
• Self-motivated and be team player.
• Maintain policies and procedures when working with clients and provide appropriate information.
• Collaborate with team members on knowledge transfer, procedures and standards.
• Maintain accurate records of daily communications and issues resolved.

General Skills
The successful applicant will possess:

• Demonstrated initiative and ability to be productive without supervision
• Good communication skills
• Good organizational skills with ability to priorities and meet deadlines under pressure
• Ability to quickly grasp and understand new tasks and ideas
• Possess a strong desire for self-improvement and advancement
• Possess a strong and active interest in IT generally

Interview Time: 19 November 2016 (Saturday) at 11:30 AM

Address: A-105, Radhey Shyam Park, Master Plan Road Near Jagatpuri Police Station, Delhi-51 Nearest Metro Station: Preet Vihar

Position Name: Software Support Executive (Non programming/Non voice process)

Qualification: Graduation

About US Technosoft- US Technosoft a custom software development and business consulting company that provides business consulting and technology services to its clients. US Technosoft an IT solution provider and integrator came in inception since 1999, had worked major for Indian Government sector since then. US Technosoft had also stepped into corporate sector with a range of ERP/Automation software products which play crucial role for a specific set of Industries. To know more about US Technosoft visit http://www.ustechindia.com/ or call us at 011-22412700


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Seller Details

 US Technosoft Pvt Ltd

 Delhi

 09821052565

Reply to US Technosoft Pvt Ltd


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